topic Re: Linking smartwatch esim to main number in Other phones & Devices

Linking smartwatch esim to main number

Yamastraka — Sat, 15 Jul 2023 15:57:22 GMT

So I have a Pixel watch. If my watch is connected to LTE only, and someone calls my main number then my phone rings fine, but the smartwatch doesn't appear to know anything about the call!!!

If I ring the smartwatch number it rings perfectly.

Does anyone know how to get the numbers linked??

Re: Linking smartwatch esim to main number

Leanne_T — Sun, 16 Jul 2023 06:41:03 GMT

Hi @Yamastraka

Thanks for coming back 🙂

Where did you purchase the watch?

Do you have a pay monthly account?

Leanne 🙂

Re: Linking smartwatch esim to main number

Chris_B — Sun, 16 Jul 2023 07:07:35 GMT

@Yamastraka The watch only has a number so it can connect to the network to use data and you can be billed for the tariff as you can not be billed without a number to have that bill placed against it, this isn’t for calls but it does work that way also.

The watch should be linked at account level to your phone tariff so when your phone rings your watch rings also. What phone do you have ? Are you a contract customer with that phone ? How did you set this up ?

Re: Linking smartwatch esim to main number

Yamastraka — Tue, 18 Jul 2023 10:14:24 GMT

Thank you both, I just contacted EE and they've now linked and tested the link and it all works fine now!!! Thank you.

Re: Linking smartwatch esim to main number

Leanne_T — Tue, 18 Jul 2023 10:19:17 GMT

Thank you very much for coming back and letting us know this is now sorted for you @Yamastraka

Leanne 🙂