https://community.ee.co.uk/t5/Other-phones-Devices/insurance-replacement/m-p/1261432#M23194 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1501872">@missm92_</a></SPAN></SPAN>.&nbsp;</P> <P>The DPD courier will provide the packaging for the return of your damaged device.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 08 Jun 2023 11:32:37 GMT Katie_B 2023-06-08T11:32:37Z https://community.ee.co.uk/t5/Other-phones-Devices/insurance-replacement/m-p/1261370#M23193 <P>hello, I made a claim on my insurance, it was accepted. but, my issue is, am I supposed to just hand the broken phone to dpd as it is? or am I supposed to package it up? thanks.</P> Thu, 08 Jun 2023 09:07:34 GMT https://community.ee.co.uk/t5/Other-phones-Devices/insurance-replacement/m-p/1261370#M23193 missm92_ 2023-06-08T09:07:34Z https://community.ee.co.uk/t5/Other-phones-Devices/insurance-replacement/m-p/1261432#M23194 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1501872">@missm92_</a></SPAN></SPAN>.&nbsp;</P> <P>The DPD courier will provide the packaging for the return of your damaged device.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 08 Jun 2023 11:32:37 GMT https://community.ee.co.uk/t5/Other-phones-Devices/insurance-replacement/m-p/1261432#M23194 Katie_B 2023-06-08T11:32:37Z