https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1252725#M23087 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3623671">@Mka1</a>&nbsp; &nbsp;Have you tried forcing shutting it down?&nbsp;<BR /><BR /></P> <OL class="X5LH0c"> <LI class="TrT0Xe">Press and quickly release the volume up button.</LI> <LI class="TrT0Xe">Press and quickly release the volume down button.</LI> <LI class="TrT0Xe">Press and hold the side button.</LI> <LI class="TrT0Xe">When the Apple logo appears, release the side button.</LI> </OL> Sat, 13 May 2023 21:19:19 GMT Chris_B 2023-05-13T21:19:19Z https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1252723#M23086 <P>My iPhone 13 is frozen and I can’t turn it off and on to restart it</P> Sat, 13 May 2023 21:16:25 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1252723#M23086 Mka1 2023-05-13T21:16:25Z https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1252725#M23087 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3623671">@Mka1</a>&nbsp; &nbsp;Have you tried forcing shutting it down?&nbsp;<BR /><BR /></P> <OL class="X5LH0c"> <LI class="TrT0Xe">Press and quickly release the volume up button.</LI> <LI class="TrT0Xe">Press and quickly release the volume down button.</LI> <LI class="TrT0Xe">Press and hold the side button.</LI> <LI class="TrT0Xe">When the Apple logo appears, release the side button.</LI> </OL> Sat, 13 May 2023 21:19:19 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1252725#M23087 Chris_B 2023-05-13T21:19:19Z https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1302105#M23682 <P>This solution is not working for my iPhone SE. NOTHING WILL UNFREEZE IT</P> Sat, 23 Sep 2023 22:03:57 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1302105#M23682 PFielding1 2023-09-23T22:03:57Z https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1302149#M23683 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4047558">@PFielding1</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Were you doing something specific when the phone froze? What happens when you try the steps that <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a> posted?</P> <P>Chris</P> Sun, 24 Sep 2023 06:57:34 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Frozen-iPhone-13/m-p/1302149#M23683 Christopher_G 2023-09-24T06:57:34Z