https://community.ee.co.uk/t5/Other-phones-Devices/My-mobile-is-not-working/m-p/1234970#M22854 <P>My Motorola edge 30 Neo is not working, I have tried to turn it off but it is stuck on the Motorola power up screen. How can I get it to come back on without sending it back to EE to be technically fixed.</P> Mon, 06 Mar 2023 21:57:29 GMT ratbage573 2023-03-06T21:57:29Z https://community.ee.co.uk/t5/Other-phones-Devices/My-mobile-is-not-working/m-p/1234970#M22854 <P>My Motorola edge 30 Neo is not working, I have tried to turn it off but it is stuck on the Motorola power up screen. How can I get it to come back on without sending it back to EE to be technically fixed.</P> Mon, 06 Mar 2023 21:57:29 GMT https://community.ee.co.uk/t5/Other-phones-Devices/My-mobile-is-not-working/m-p/1234970#M22854 ratbage573 2023-03-06T21:57:29Z https://community.ee.co.uk/t5/Other-phones-Devices/My-mobile-is-not-working/m-p/1235036#M22855 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/734641">@ratbage573</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Can you try the steps in the <A href="https://en-gb.support.motorola.com/app/answers/detail/a_id/167894/p/30,6722,6727,#:~:text=Turn%20off%20the%20phone.,to%20restart%20in%20Recovery%20mode." target="_blank">Motorola Support - Reset the Motorola edge 30 neo</A>, Help page, does this work for you?&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 07 Mar 2023 10:24:56 GMT https://community.ee.co.uk/t5/Other-phones-Devices/My-mobile-is-not-working/m-p/1235036#M22855 Leanne_T 2023-03-07T10:24:56Z