topic Re: Orders in Other phones & Devices

Orders

Rushworth — Tue, 21 Feb 2023 10:14:58 GMT

I placed an order for Nintendo switch added onto my contact

paid £10 upfront cost and had no email or texts since

when I put it in the order tracker it says it cannot be found

Christopher_G — Tue, 21 Feb 2023 12:33:30 GMT

Welcome to the community.

When did you order the Nintendo Switch?

Chris

Rushworth — Tue, 21 Feb 2023 16:33:38 GMT

I ordered it on the 13th of this month

Sent from my iPhone

Christopher_G — Tue, 21 Feb 2023 16:46:10 GMT

If it was in stock, you should have heard by now, @Rushworth.

I'd recommend speaking to our Mobile Care team so they can check the order for you.

Chris

Rushworth — Tue, 21 Feb 2023 16:59:38 GMT

Every time I try to do anything else about it it just redirects me back to this.. is there no way you could check for me?

Sent from my iPhone

Christopher_G — Tue, 21 Feb 2023 17:05:21 GMT

I'm not sure what you mean, @Rushworth. Have you tried calling 150 from the EE phone?

Chris