topic Ps5 add to plan in Other phones & Devices

Ps5 add to plan

KieranM93 — Wed, 08 Feb 2023 19:59:14 GMT

Hi trying to add PlayStation 5 to my account add to plan deal when I click on confirm order it just keeps giving me the loading symbol and won’t pass the checkout stage . I’ve refreshed the website stil same issue . I contacted EE because it’s an add to plan they can’t add it over the phone and must be done online I’ve tried everything but nothing works highly frustrating any advice would be appreciated

Re: Ps5 add to plan

Chris_B — Wed, 08 Feb 2023 21:15:54 GMT

@KieranM93 Have you cleared your history and cookies ?

Re: Ps5 add to plan

Katie_B — Thu, 09 Feb 2023 07:51:30 GMT

Good morning @KieranM93.

Since your post last night have you been able to follow the advice provided and successfully order your PlayStation 5?

Katie

Re: Ps5 add to plan

KieranM93 — Thu, 09 Feb 2023 07:53:40 GMT

Yeah and I’m still experiencing the same thing

Re: Ps5 add to plan

Katie_B — Thu, 09 Feb 2023 07:56:10 GMT

Thanks for getting back to us @KieranM93.

Have you tried another device?

Katie