topic Re: Order tracking in Other phones & Devices

Order tracking

Maknojiyamohame — Tue, 24 Jan 2023 09:28:08 GMT

I ordered a pair of sony headphones through add and accessory to your contract. I paid the upfront cost, received a confirmation mail with a tracking number, but when i go to check the tracking info, im met with ‘incorrect tracking details’. I requested for in store collection at my local ee store. Im still awaiting any follow up texts or mails from EE. If anyone can help me know when i should be expecting a message of collection? Thanks

Re: Order tracking

Katie_B — Tue, 24 Jan 2023 11:50:29 GMT

Hello @Makonjiyamohame.

Welcome to the community.

Could you please confirm what Sony headphones you ordered?

Katie

Re: Order tracking

Maknojiyamohame — Tue, 24 Jan 2023 11:53:22 GMT

Sony wh-1000xm4.

Re: Order tracking

Katie_B — Tue, 24 Jan 2023 12:28:57 GMT

Thanks for confirming @Maknojiyamohame.

These are in stock and ready to despatch.

You should receive collection notification soon from your chosen store.

Katie

Re: Order tracking

Maknojiyamohame — Tue, 24 Jan 2023 12:36:32 GMT

Thank you! Just got a mail.

Re: Order tracking

Katie_B — Tue, 24 Jan 2023 12:40:20 GMT

That's great to hear @Maknojiyamohame.

Katie