topic Re: NCK Code in Other phones & Devices

NCK Code

scottmorrison88 — Mon, 16 Jan 2023 10:06:19 GMT

My contract ended, so I went with a SIM only deal on a different network and ported my number over. When putting the new sim in my old phone, it asks for an nck code. I've tried to get this on the website but I keep getting an error advising there is an issue at EE end and to try later. There is no web chat available, and when I ring, it won't let me continue because the mobile number I enter is no longer EE's.

My phone at this point is useless without WiFi, please can someone advise how to get an NCK number?

Thanks

Re: NCK Code

Chris_B — Mon, 16 Jan 2023 10:09:48 GMT

@scottmorrison88 a NCK code is a device unlock code so you can use the device on different networks. live chat is not available for this sort of service. You can call customer service to request this and you don’t need to give a number. Option 2 then option 4

Re: NCK Code

scottmorrison88 — Mon, 16 Jan 2023 10:11:08 GMT

@Chris_B thanks for that. Can you confirm the number? The one I called had option 1 for mobile phones

Re: NCK Code

XRaySpeX — Mon, 16 Jan 2023 10:16:18 GMT

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

Re: NCK Code

scottmorrison88 — Mon, 16 Jan 2023 10:23:18 GMT

@XRaySpeX I've tried daily since Thurs and get an error every time that there is an issue at EE's end, as mentioned in the original post. I'm now on with customer support and apparently they're getting the same problem?

Re: NCK Code

Katie_B — Mon, 16 Jan 2023 12:12:27 GMT

Hi @scottmorrison88.

Since your call with customer care have you been able tog et this resolved?

Katie

Re: NCK Code

NineFourski — Wed, 24 Jul 2024 22:03:00 GMT

I've seen multiple posts of you giving absolutely wrong information to people. PUK AND NCK are 2 different things. Every post is you just copy pasting on this topic

Re: NCK Code

XRaySpeX — Wed, 24 Jul 2024 22:08:48 GMT

@NineFourski : Of course they are! I know that, you know that, everybody knows that! But show me where I mentioned PUK in the context of this thread about NCKs? You're having hallucinations & probably foaming at the mouth!