topic Re: De-synchronization of a mobile phone in Other phones & Devices

De-synchronization of a mobile phone

milner2000 — Tue, 03 Jan 2023 21:36:10 GMT

I have two mobile phones, one for the UK network and one for a Canadian network where I now live. Sometime ago I synchronized my mobile phones as I was travelling between the two countries on a regular basis and found it useful being able to see the same notes and contact details and emails on both the phones. I now no longer require this and have been struggling to find out how to de-synchronize the two phones. Can anyone advise please?

Re: De-synchronization of a mobile phone

James_B — Wed, 04 Jan 2023 07:57:18 GMT

Hi @milner2000,

Welcome to the EE Community. 🙂

What type of phones are you using?

Are you wanting to just use one phone, or do you just want to have different email addresses etc. on each one?

James

Re: De-synchronization of a mobile phone

milner2000 — Wed, 04 Jan 2023 17:19:18 GMT

Hi James

Thank you for reaching out to me. I have an i-phone 7 (which is my UK network phone) and an i-phone 11 (for Canada).

i want to stop the synchronisation between the two which is mainly the updating of text messages and contacts as I believe that this may be responsible for additional charges being incurred whilst I am abroad.

Stephen

Re: De-synchronization of a mobile phone

milner2000 — Wed, 04 Jan 2023 17:53:49 GMT

Hi James

It may be easier to reach out to me through email as I am on a 7 hour time difference to the UK and may not have my ee community page open.

Stephen

Re: De-synchronization of a mobile phone

Leanne_T — Thu, 05 Jan 2023 07:47:28 GMT

Hi @milner2000

Sorry we have no other way to contact you, you would need to reply to us on the community.

Have you logged out of your iCloud log ins on the iPhone 7?

Leanne 🙂