topic Ee Wi-Fi London underground not working in Other phones & Devices

topic Ee Wi-Fi London underground not working in Other phones & Devices https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1214993#M22507 <P>I recently changed phones from a EE Samsung galaxy 10e to a Google pixel 6 Pro with latest software and I've already got a new EE SIM. But when I try to login into EE Wi-Fi auto I go through the normal steps I changed my  pam to sim then connect. Then a message pops up saying EE's authentication problem can anyone help me with my problem?</P> Sat, 31 Dec 2022 00:21:35 GMT WavyTallManP 2022-12-31T00:21:35Z Ee Wi-Fi London underground not working https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1214993#M22507 <P>I recently changed phones from a EE Samsung galaxy 10e to a Google pixel 6 Pro with latest software and I've already got a new EE SIM. But when I try to login into EE Wi-Fi auto I go through the normal steps I changed my  pam to sim then connect. Then a message pops up saying EE's authentication problem can anyone help me with my problem?</P> Sat, 31 Dec 2022 00:21:35 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1214993#M22507 WavyTallManP 2022-12-31T00:21:35Z Re: Ee Wi-Fi London underground not working https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1215034#M22508 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2214680">@WavyTallManP</a></P> <P>Thanks for coming here. </P> <P>To get this looked into, please call us on 150 and our tech gurus can get this investigated further for you. </P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Sat, 31 Dec 2022 08:03:01 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1215034#M22508 Leanne_T 2022-12-31T08:03:01Z Re: Ee Wi-Fi London underground not working https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1215069#M22511 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2214680">@WavyTallManP</a> </P> <P>Have you set everything up as per EE guide? </P> <P><A href="https://ee.co.uk/help/help-new/network-and-coverage/tethering-or-sharing-internet/wifi-on-the-london-underground" target="_blank">https://ee.co.uk/help/help-new/network-and-coverage/tethering-or-sharing-internet/wifi-on-the-london-underground</A></P> <P>Thanks </P> Sat, 31 Dec 2022 10:36:54 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1215069#M22511 Northerner 2022-12-31T10:36:54Z Re: Ee Wi-Fi London underground not working https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1222997#M22685 <P>I tried two different options and still doesn't work. Keeps giving me a message back saying authentication problems</P> Wed, 25 Jan 2023 15:25:41 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1222997#M22685 WavyTallManP 2023-01-25T15:25:41Z Re: Ee Wi-Fi London underground not working https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1223005#M22686 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2214680">@WavyTallManP</a>. </P> <P>Have you been able to follow the advice provided by <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/224806">@Leanne_T</a> and speak with our technical care team?</P> <P>Katie</P> Wed, 25 Jan 2023 15:53:03 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Ee-Wi-Fi-London-underground-not-working/m-p/1223005#M22686 Katie_B 2023-01-25T15:53:03Z