topic Re: Cant log in in Other phones & Devices

Cant log in

Holly76 — Mon, 12 Sep 2022 20:17:40 GMT

Hi, It won't let me log in on the website I'm trying too order a ps5 bundle online I'm a current customer but it's not working can you help please?

Re: Cant log in

Chris_B — Mon, 12 Sep 2022 20:24:17 GMT

@Holly76 Have you tried clearing your browser history and cookies. If you’ve login in to here then you should be able to login to your account.

Re: Cant log in

XRaySpeX — Mon, 12 Sep 2022 21:43:32 GMT

Do you have an EE mobile phone or SIM on contract? You cannot buy an accessory online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan.

Re: Cant log in

martjen17 — Sun, 06 Nov 2022 11:23:02 GMT

Hi same here I can not log in on the PC. Had this problem over and over, I did get a call back once and explained the issue. He said he would look into it but seems he never did, not good service.

Re: Cant log in

Leanne_T — Sun, 06 Nov 2022 11:27:51 GMT

Hi @martjen17

Do you get an error message when you try and log into your My EE account?

Leanne.