https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155210#M21619 <P>OK. I'll try that. Seems like a plan. That was going to be my next step, but I was putting it off. <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Tue, 26 Jul 2022 17:35:41 GMT selfi 2022-07-26T17:35:41Z https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155147#M21616 <P>I'm attempting to unlock my phone using the ee website and unlock procedure. However, after inputting the IMEI at stage 1, the website responds with an error message, telling me there's a problem at their end, and asks me to try again later.&nbsp;</P><P>&nbsp;</P><P>I've repeated the exercise multiple times over several days and always get the same error message. Us there a continuing problem with the ee website that is preventing the unlock procedure working?&nbsp;</P> Tue, 26 Jul 2022 14:24:56 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155147#M21616 selfi 2022-07-26T14:24:56Z https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155186#M21618 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/278317">@selfi</a>&nbsp; &nbsp;Just call customer services and explain that your having issues with the online form and they’ll do this request for you.&nbsp;</P> Tue, 26 Jul 2022 15:39:16 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155186#M21618 Chris_B 2022-07-26T15:39:16Z https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155210#M21619 <P>OK. I'll try that. Seems like a plan. That was going to be my next step, but I was putting it off. <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Tue, 26 Jul 2022 17:35:41 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Unlock-failing/m-p/1155210#M21619 selfi 2022-07-26T17:35:41Z