topic Re: Samsung Watch and Esim in Other phones & Devices

Samsung Watch and Esim

rogerlong — Sat, 11 Jun 2022 21:32:31 GMT

I have a phone sim and recently ordered an Esim for my watch, I've downloaded the esim onto the watch and had to activate the esim online, I've managed to activate it but somehow I've transferred my phone sim onto the watch and when I go to make a phone call on the phone it says its not registered. I think i've transferred my phone sim onto the watch. Any suggestions as to how to get phone sim up and running and transferring it back off of the phone?

Re: Samsung Watch and Esim

Chris_B — Sun, 12 Jun 2022 07:59:27 GMT

@rogerlong You don’t order an eSim for the watch like, you setup the watch tariff via the wear app on your device and this will activate the eSim on your watch. you don’t need to order an eSim at all. You need to request a replacement SIM card now for your phone and once you get that you setup the watch tariff via the wear app.

You requested to move your phone number to the eSim on your watch.

Re: Samsung Watch and Esim

rogerlong — Sun, 12 Jun 2022 14:58:27 GMT

@Chris_B Ok thanks, when I rang up to enquire the lady explained that i needed an Esim tariff, so I need to cancel this plan and then ring up and order a replacement sim for my phone?

Re: Samsung Watch and Esim

Chris_B — Sun, 12 Jun 2022 19:16:03 GMT

@rogerlong No, request a replacement sim so your number is then put on a SIM card and that’s posted to you. You’re moved phone tariff to your watch.

Do not cancel as you’ll be required to pay off that tariff.

Re: Samsung Watch and Esim

rogerlong — Mon, 13 Jun 2022 08:51:34 GMT

@Chris_B Many thanks for your help.