topic Re: Message scam about rewards points from EE in Security

Message scam about rewards points from EE

Margih62 — Thu, 09 Nov 2023 17:24:26 GMT

Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?

Re: Message scam about rewards points from EE

pantsmoustache — Sat, 04 Nov 2023 11:05:43 GMT

Why is it so difficult to report scam numbers to EE? Also, why am I receiving scam texts through EE, are they not filtered?
Scam number 07845 884626
Redemption Tips: The remaining 5340 points in your account will expire within three working days. Click https :// lke.buzz/EEUK to redeem products.

link spaced out to avoid an accidental click.

Re: Message scam about rewards points from EE

XRaySpeX — Sat, 04 Nov 2023 18:41:34 GMT

Report it to your network provider by texting CALL followed by calling no. to 7726 (S.P.A.M. on your keypad).

Re: Message scam about rewards points from EE

Chris_B — Sat, 04 Nov 2023 22:03:07 GMT

@pantsmoustache How can EE filter check a text as that be a breach of privacy as EE would have to check all texts.

Not only can you report scam calls as mentioned by @XRaySpeX You can also forward the texts to 7726 and then the number when prompted.

And the 7726 number is the same number for all networks to report scams too. So not sure why you think it’s hard to report a scam as a Google search would have gave you this number.

Re: Message scam about rewards points from EE

avakinsiku — Sun, 05 Nov 2023 06:53:10 GMT

I have been getting notifications from 07598307778 about certain points reward on EE. Please confirm this is a not fraud to clear out our account?

Re: Message scam about rewards points from EE

Leanne_T — Sun, 05 Nov 2023 07:58:46 GMT

Hi @pantsmoustache

Thanks for coming to the community.

Please see our Online Security: Avoid and Prevent Scams | EE Help page for information on reporting any scams to our security team.

Leanne.

Re: Message scam about rewards points from EE

Leanne_T — Sun, 05 Nov 2023 09:26:54 GMT

Hi @avakinsiku

Thanks for coming here.

Could you provide a screenshot of the message please?

I will certainly check this for you.

Leanne.

Re: Message scam about rewards points from EE

andy070281 — Tue, 07 Nov 2023 16:01:53 GMT

just received the following text from 07519 212022; " EE: The points currently in your account (5340 points) will expire within three working days, please click the link below to redeem the rewards in time! <link removed> Is this a scam?

Re: Message scam about rewards points from EE

Daedalus79 — Tue, 07 Nov 2023 16:13:24 GMT

Same. I stupidity clicked on the link. Changed passwords etc but, I don't know if it was legit or not. Reported it anyways, so who knows...

Re: Message scam about rewards points from EE

PeteyD1 — Tue, 07 Nov 2023 16:32:46 GMT

Yeah this is ridiculous, spam messages only come up as possible scam, they still appear, I can't fully block them, I almost clicked this message - (exactly the same as yours) if its deemed as scam why are we still getting them, I have the royal mail ones almost daily, no way to fully block them from appearing, if I didn't have my wits about me then I'd have been in a whole load of trouble, EE sort this mess out

Re: Message scam about rewards points from EE

StuBa11 — Tue, 07 Nov 2023 16:50:22 GMT

this looks similar, smishing I think

Re: Message scam about rewards points from EE

NathanNimi — Tue, 07 Nov 2023 17:15:52 GMT

Received that same exact text today too, but from this number 07842466819. The link leads to "eecork.buzz", so clearly not official and definitely meant to deceive. Just ignore and report if you can.

That link also doesn't work if you try to investigate via desktop. They've cleverly redirected it to the official website.

Most, if not, all of your EE messages should come from 150.

Re: Message scam about rewards points from EE

Christopher_G — Tue, 07 Nov 2023 17:18:00 GMT

Hi @StuBa11

Welcome to the community.

Did you forward it to 7726 so that it can be investigated?

Chris

Re: Message scam about rewards points from EE

CoolBananas — Tue, 07 Nov 2023 17:25:33 GMT

I had same one too...so blocked it but actually fell for inputting some details first.....doh.. Nothing showing on EE Account.

Re: Message scam about rewards points from EE

CoolBananas — Tue, 07 Nov 2023 18:02:09 GMT

when i checked Bank credit card, it takes £1.00 out with 'Google temporary hold' ident. as details are encrypted except for one off transaction CVV number.

Not so cool Bananas today

Re: Message scam about rewards points from EE

Katiewaddo — Wed, 08 Nov 2023 07:36:30 GMT

Re: Message scam about rewards points from EE

Katiewaddo — Wed, 08 Nov 2023 07:58:49 GMT

Hi, I got a text saying I have points to redeem, the link took me to a the ee website and after I chose something it asked me to put my bank details in. I was wondering if it is a scam?

Re: Message scam about rewards points from EE

James_B — Wed, 08 Nov 2023 08:11:42 GMT

Hi @CoolBananas,

I'm sorry to hear you've received a scam text.

As you've shared your card details, please contact your bank as soon as possible to let them know.

James

Re: Message scam about rewards points from EE

James_B — Wed, 08 Nov 2023 10:07:25 GMT

Hi @Katiewaddo,

Welcome to the EE Community. 🙂

That isn't a genuine message from EE.

Please report it by forwarding the message to 7726.

Did you share your bank details with the website?

James

Re: Message scam about rewards points from EE

Clarksea — Wed, 08 Nov 2023 10:11:32 GMT

Definate scam. Don't click on link or give any details. Received about 5 of these texts now from different numbers (which should tell you something) with hrj.buzz/UKEE as the web address.

Block and report as spam.