topic Re: Scam telemarketer in Security

Scam telemarketer

Calumelgol — Thu, 09 Nov 2023 11:52:34 GMT

I have a number that calls me a couple of times a day even though the number is blocked everything they call,

What can I do to block them completely from calling me ever again, it usually starts about 8.30am most days...

Thanks in advance for any help available

Re: Scam telemarketer

James_B — Thu, 09 Nov 2023 14:06:43 GMT

Hi @Calumelgol,

Welcome to the EE Community. 🙂

Do they call from the same number each time?

James

Re: Scam telemarketer

Calumelgol — Thu, 09 Nov 2023 14:12:51 GMT

Hi James

That's the strange part, it is always from the same number, I select block the number after every call I receive from the number, but the call always seems to come through,

I am baffled n need help to get rid of the number so I can fully get rid of that number from calling me again....

Cheers Mate

CalumElgol

Re: Scam telemarketer

bristolian — Thu, 09 Nov 2023 14:19:53 GMT

If you have blocked a number, then incoming calls from that number should direct straight to voicemail.

If that's not happening, your phone likely has a fault.

Re: Scam telemarketer

Calumelgol — Thu, 09 Nov 2023 14:46:23 GMT

Hi There

I was under the impression the number would be blocked from calling at all not diverted somewhere else such as my voicemeil box, cos I would still have to check my voicemail everything the number came up that it had called & that defeats the object..

Should I call EE direct ?? Whatch think ??

Re: Scam telemarketer

bristolian — Thu, 09 Nov 2023 14:48:57 GMT

No-one can stop an individual caller from calling you.

Call blocking works by stopping an individual number from ringing on your phone, and diverting the call to voicemail. EE is a network operator and can't alter that behaviour.