topic Adults filter in Security

Adults filter

Jude71 — Sun, 05 Nov 2023 05:13:30 GMT

Re: Adults filter

Leanne_T — Sun, 05 Nov 2023 09:03:13 GMT

Thanks for coming here.

Would you like to remove the adult filter?

If so, please see our How Do I Turn On Parental Controls on My Device? Help page for details on changing your content lock settings 🙂

Leanne.

Re: Adults filter

Loco204848 — Wed, 21 Feb 2024 02:42:27 GMT

Re: Adults filter

Katie_B — Wed, 21 Feb 2024 08:03:49 GMT

Hello @Loco204848.

Welcome to the community.

Are you looking to remove content lock?

Katie

Re: Adults filter

Yid — Sat, 05 Apr 2025 22:04:54 GMT

Yes

Re: Adults filter

Alex_H — Sun, 06 Apr 2025 07:40:50 GMT

Hi @Yid,

Welcome to the EE Community

Are you on Pay as you go or a monthly contract? If you are on a contract you can remove the content lock via the website My EE - Remove Content Lock or via the EE app going to Profile>Settings> Parental controls.

If you are on Pay as you go proof of age will be required. You can do this via 150 or online by using a credit card which will have a £2 charge placed against it and refunded to confirm its valid. Or you can take photo ID into an EE store to have it removed.

Alex