topic Re: Potential spam call in Security

Potential spam call

Keirandyble — Wed, 11 Oct 2023 09:42:05 GMT

I got rang by 00447921962635 and they asked for name DOB and address followed by passing the phone onto another person. Who asked for bank details I hung up.

I'm currently in Cyprus with work and didn't know if its a legit call or not.

I got offered discount from my current bill 'for being loyal'

Re: Potential spam call

Leanne_T — Wed, 11 Oct 2023 11:26:38 GMT

Hi @Keirandyble

Thanks for coming to the community.

You can view numbers our selected partners will call you from to talk to you about additional products and services, in our What numbers will EE partners call from? Help page.

If you get a call from a number not listed, please text CALL followed by the number to 7726 and our security team will get this looked into.

If you would like to discuss upgrades or new contracts and to see what is available please call us on 150 🙂

Thanks.

Leanne

Re: Potential spam call

Chris_B — Wed, 11 Oct 2023 12:36:29 GMT

@Keirandyble That’s a scam. EE already have your billing information and EE will not offer a discount as you’re already in contract.