topic Re: Text in Security

Text

MB-no6 — Tue, 14 Feb 2023 16:48:50 GMT

received today saying 'we have updated your settings - restart your phone to activate' is this legitimate or a scam. Have turned mobile off for now

Re: Text

James_B — Tue, 14 Feb 2023 18:50:45 GMT

Hi @MB-no6,

Welcome to the EE Community. 🙂

Don't worry, there is no risk involved in restarting your phone. You'll receive these texts from EE from time to time when your network settings are updated.

James

Re: Text

isallnamestaken — Tue, 10 Oct 2023 13:25:42 GMT

Is this a way of you saying you've upped our price plan?

Re: Text

James_B — Tue, 10 Oct 2023 13:53:44 GMT

Hi @isallnamestaken,

Welcome to the EE Community. 🙂
No, a settings update has no impact on your price plan.

James