topic Re: Virus in Security

Virus

FlobbyBobby — Thu, 21 Sep 2023 19:55:30 GMT

Is there a virus going about and how do I get rid of it. I get ads all the time. Even half way through a text!!!

Re: Virus

Northerner — Thu, 21 Sep 2023 20:05:31 GMT

Hi @FlobbyBobby

Factory reset your device.

Although its likely an app or service you have activate.

Thanks

Re: Virus

XRaySpeX — Thu, 21 Sep 2023 20:09:26 GMT

@FlobbyBobby : We all get ads, even w/out a virus!

Re: Virus

FlobbyBobby — Sat, 23 Sep 2023 16:14:36 GMT

No. Not like this. I don't really mind the ads on line or whatever, but
this wakes the phone up when I'm asleep and dominates the screen, often
with audio. Even if I'm just texting, it pops up. I then have to go to my
home page and start over.

Re: Virus

Christopher_G — Sun, 24 Sep 2023 07:29:11 GMT

Hi @FlobbyBobby

It could be worth backing up all of your information and restoring the phone to factory settings.

Chris