topic Re: Re: Parental controls turn off in Security

Re: Parental controls turn off

HS925 — Sun, 10 Sep 2023 23:29:33 GMT

I want to turn off parental protection

Re: Re: Parental controls turn off

James_B — Mon, 11 Sep 2023 06:43:45 GMT

Hi @HS925,

Welcome to the EE Community. 🙂

Please see How Do I Turn On Parental Controls on My Device?

Thanks

James

Re: Re: Parental controls turn off

HS925 — Mon, 11 Sep 2023 11:43:59 GMT

I am an adult and I live alone. I have family protection on my phone and I want to remove it. it can you help me please.

Re: Re: Parental controls turn off

James_B — Mon, 11 Sep 2023 12:01:10 GMT

Hi @HS925,

Did you take a look at How Do I Turn On Parental Controls on My Device?

James

Re: Re: Parental controls turn off

HS925 — Mon, 11 Sep 2023 14:39:19 GMT

Hello, I have been trying to cancel parental protection here for about two days and I cannot do it, can you help me please?

Re: Re: Parental controls turn off

HS925 — Mon, 11 Sep 2023 14:41:15 GMT

Hello, I have been trying to cancel the parental protection here for about two days, I have been trying to do it by taking your instructions into account and I cannot do it, can you please help me?

Re: Re: Parental controls turn off

HS925 — Mon, 11 Sep 2023 14:53:47 GMT

I want to turn off parental controls I have a debit card

Re: Re: Parental controls turn off

James_B — Mon, 11 Sep 2023 14:57:24 GMT

Hi @HS925,

Sorry, we can't access your account via the community forum.

What happens when you try to change your content lock settings?

James

Re: Re: Parental controls turn off

Em2152 — Wed, 13 Sep 2023 17:47:42 GMT

I wish to turn off my Parental Controls.

Re: Re: Parental controls turn off

James_B — Thu, 14 Sep 2023 06:57:58 GMT

Hi @Em2152,

Welcome to the EE Community. 🙂

Please see How Do I Turn On Parental Controls on My Device? | Help | EE.

Hope this helps.

James

Re: Re: Parental controls turn off

Kirigaya_Kazuto — Thu, 14 Sep 2023 07:16:21 GMT

@HS925

Did you manage to do it? you seem to have posted the same thing a few times for some reason, despite being given the correct link to use

You can pop in store with some ID if that's easier for you

Re: Re: Parental controls turn off

juggytru2177 — Sat, 30 Sep 2023 06:28:03 GMT

Please can you return for parental controls

Re: Re: Parental controls turn off

juggytru2177 — Sat, 30 Sep 2023 06:36:55 GMT

Please tell me

Re: Re: Parental controls turn off

Katie_B — Sat, 30 Sep 2023 08:05:12 GMT

Good morning @juggytru2177.

Is your number pay as you go or pay monthly?

You can find out how to remove your content lock HERE.

Katie

Re: Re: Parental controls turn off

Marcusbullock31 — Wed, 04 Oct 2023 21:04:24 GMT

Yes please

Re: Re: Parental controls turn off

Christopher_G — Thu, 05 Oct 2023 06:56:29 GMT

Hi @HS925

Check out this 'How Do I Turn On Parental Controls on My Device?' for information about content lock.

Chris