topic Re: Norton security email in Security

Norton security email

Mat1000 — Sun, 10 Sep 2023 09:02:59 GMT

I joined ee home broadband over 2 months ago & was told I would receive a email to activate Norton security. I still haven’t heard anything from ee even though they said it will be sent again

Re: Norton security email

Northerner — Sun, 10 Sep 2023 09:36:14 GMT

Hi @Mat1000

Was it sent by email. Have you check your spam/junk folders.

Thanks

Re: Norton security email

Mat1000 — Sun, 10 Sep 2023 09:47:03 GMT

Yes checked it & also have them in contacts so shouldn’t go into spam/junk

Re: Norton security email

Leanne_T — Sun, 10 Sep 2023 10:02:17 GMT

Hi @Mat1000

Thanks for coming back to the community.

If you give us another call the team will get this looked into for you and help you get the Norton security set up.

Leanne 🙂

Re: Norton security email

Northerner — Sun, 10 Sep 2023 10:02:32 GMT

Hi @Mat1000

You'll need to speak to EE CS again 150.

Thanks

Re: Norton security email

XRaySpeX — Sun, 10 Sep 2023 11:15:51 GMT

You can it from Norton Premium Antivirus Software or via your MyEE for BB.