Is this text is genuine? If so then why isn't it mentioned on my EE account?

PenB1 — Wed, 30 Aug 2023 16:45:13 GMT

I have posted the message below. I do not really want to change what I have, and espevially did not want to click on a link from an unsolicited text, so logged on

but there is nothing mentioned in my account.

Hi *****. We've freshened up our SIM plans, which means we need to move you onto a new one on 29 September.

We'll automatically move you to a new 30-day rolling SIM plan with 125GB data, unlimited mins and texts for £16 a month.

Alternatively, move onto your online exclusive offer on a 24-month SIM Plan with 125GB data, unlimited mins and texts and free EU roaming - all for just £13 a month! Available online until 26 September. Tap here https://discover.ee.co.uk/******* to find out more. You can also choose to leave EE (but we really hope you stay).

Annual price changes and terms apply. Text STOP TO 2040 to opt out from all text message marketing.

Re: Is this text is genuine? If so then why isn't it mentioned on my EE account?

Chris_B — Wed, 30 Aug 2023 17:00:08 GMT

@PenB1 It’s genuine. There will be nothing on your account as you’ve received this information via text. Your account only shows you your contact information not what is being offered.

topic Is this text is genuine? If so then why isn't it mentioned on my EE account? in Security

Is this text is genuine? If so then why isn't it mentioned on my EE account?

Re: Is this text is genuine? If so then why isn't it mentioned on my EE account?