https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1286419#M9259 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3939139">@Great155</a></SPAN>&nbsp;</P> <P>Please see <A href="https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off" target="_blank">How Do I Turn On Parental Controls on My Device?</A> for full details.&nbsp;</P> <P>Hope this helps.</P> <P>Leanne.</P> Tue, 22 Aug 2023 06:48:42 GMT Leanne_T 2023-08-22T06:48:42Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1256639#M8609 Sat, 27 May 2023 23:48:47 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1256639#M8609 Rich213 2023-05-27T23:48:47Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1256645#M8610 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3659327">@Rich213</a>&nbsp;:&nbsp;Are you on contract or PAYG?</P> <UL> <LI><SPAN>On Contract: Follow&nbsp;</SPAN><A href="http://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off" target="_blank" rel="noopener noreferrer" data-focus-type="mouse" data-di-id="di-id-ad75eee0-6a88d5af"><U><FONT color="#0066cc">Switching Content Lock OFF or ON</FONT></U></A><SPAN>&nbsp;.</SPAN></LI> <LI><SPAN>On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy &amp; pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.</SPAN></LI> </UL> Sat, 27 May 2023 23:57:51 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1256645#M8610 XRaySpeX 2023-05-27T23:57:51Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1286393#M9258 <P>Hello how can I remove my content lock on my EE account?</P> Tue, 22 Aug 2023 00:55:19 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1286393#M9258 Great155 2023-08-22T00:55:19Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1286419#M9259 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3939139">@Great155</a></SPAN>&nbsp;</P> <P>Please see <A href="https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off" target="_blank">How Do I Turn On Parental Controls on My Device?</A> for full details.&nbsp;</P> <P>Hope this helps.</P> <P>Leanne.</P> Tue, 22 Aug 2023 06:48:42 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1286419#M9259 Leanne_T 2023-08-22T06:48:42Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1294886#M9496 <P>Help remove content lock please</P> Fri, 15 Sep 2023 00:00:10 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1294886#M9496 Sbawler86 2023-09-15T00:00:10Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1294890#M9497 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3998919">@Sbawler86</a>&nbsp;: Read the Solution to find out how.&nbsp;</P> Fri, 15 Sep 2023 00:53:49 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1294890#M9497 XRaySpeX 2023-09-15T00:53:49Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1294921#M9500 <P>Good morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3998919">@Sbawler86</a></SPAN>.&nbsp;</P> <P>Have you been able to follow the solution on this page to remove content lock from your account?</P> <P>Katie</P> Fri, 15 Sep 2023 06:47:02 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1294921#M9500 Katie_B 2023-09-15T06:47:02Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323575#M9890 <P>How do I get lock off</P><P>&nbsp;</P> Sun, 05 Nov 2023 10:53:22 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323575#M9890 jeph79 2023-11-05T10:53:22Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323613#M9891 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4138249">@jeph79</a></SPAN>&nbsp;</P> <P>For details on changing the content lock, please see our <A href="https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off" target="_blank">How Do I Turn On Parental Controls on My Device?</A> Help page.&nbsp;</P> <P>Leanne</P> Sun, 05 Nov 2023 12:44:16 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323613#M9891 Leanne_T 2023-11-05T12:44:16Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323615#M9892 I want to remove the lock Sun, 05 Nov 2023 12:45:55 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323615#M9892 jeph79 2023-11-05T12:45:55Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323617#M9893 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4138249">@jeph79</a></SPAN>&nbsp;</P> <P>Do you have a pay as you go or pay monthly account?&nbsp;</P> <P>Leanne.</P> Sun, 05 Nov 2023 12:48:19 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1323617#M9893 Leanne_T 2023-11-05T12:48:19Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1329074#M10217 <P>Please remove&nbsp;</P><H4><STRONG>remove Content Lock</STRONG></H4> Mon, 20 Nov 2023 11:23:54 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1329074#M10217 Mushi 2023-11-20T11:23:54Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1329083#M10218 <P>Welcome to the EE Community <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3202784">@Mushi</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please see <A href="https://ee.co.uk/bills-payments/mobile/anonymous-content-lock" target="_blank">My EE - Content unlock</A>.</P> <P>Thanks</P> <P>James</P> Mon, 20 Nov 2023 11:37:28 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1329083#M10218 James_B 2023-11-20T11:37:28Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1368539#M11718 <P><STRONG>How do i remove content lock without calling ee and without a credit card</STRONG></P> Fri, 15 Mar 2024 18:52:30 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1368539#M11718 Mikey365 2024-03-15T18:52:30Z https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1368615#M11720 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4319437">@Mikey365</a></SPAN>.&nbsp;</P> <P>Are you a pay as you go customer?</P> <P>If yes, the other option would be to visit your local EE Store with photo ID.&nbsp;</P> <P>Katie</P> Sat, 16 Mar 2024 07:17:56 GMT https://community.ee.co.uk/t5/Security/Remove-content-lock/m-p/1368615#M11720 Katie_B 2024-03-16T07:17:56Z