topic Re: Potential Scam Alert in Security

Potential Scam Alert

BinaryAxis — Mon, 07 Aug 2023 09:33:18 GMT

Hi all.

I've just had a call from what appeared to be a Leeds number (01135346137), claiming to be from EE customer services.

The caller was stating that I was eligible for a 40% discount on my EE sim-only plan, and that this could be activated now by taking a few details. I said "If you work for EE you should have all the details you need", to which the caller claimed they needed to be taken again to prove I was indeed the account holder.

At this point I hung up the line, but didn't see anywhere on EE to verify the caller, so I've raised it here. If anyone from EE can confirm if this was genuine or a scammer, please let me know. There was a lot of talking in the background making it sound like a call centre.

Re: Potential Scam Alert

Leanne_T — Mon, 07 Aug 2023 11:00:34 GMT

Hi @BinaryAxis

Thanks for coming back here 🙂

This number is not listed on our 'What numbers will EE partners call from?' help page.

Please report the call by texting CALL followed by the number to 7726.

If you are ever unsure of a call please call 150 and our customer care team will be able to confirm if this was a genuine EE call.

Thanks.

Leanne.

Re: Potential Scam Alert

BinaryAxis — Tue, 08 Aug 2023 12:55:40 GMT

Done this thanks.

Getting ever more crafty in their approach. Wanted me to give MY details which EE would have known, to prove I was the person they were calling. 😂😂😂