topic Re: Hi how do you turn off content lock?! in Security

Hi how do you turn off content lock?!

KellyRae — Mon, 07 Aug 2023 10:26:25 GMT

Katie_B — Mon, 07 Aug 2023 11:55:33 GMT

You can remove content lock within your My EE account.

For more information on how to remove content lock please visit this page HERE.

Katie

XRaySpeX — Mon, 07 Aug 2023 12:36:45 GMT

@KellyRae : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.