topic Re: My Number is being Spoofed in Security

My Number is being Spoofed

BisquTz — Tue, 30 Mar 2021 11:01:04 GMT

I think someone is using my number as a spoof to contact people, is there anything I can do to stop this ?

I have had 2 random people today call me saying they have missed a call from me (I havent made any calls yet today)
And I had a couple a few weeks ago too saying the same thing

I don't particularly want to get my number changed as its a pain

Thanks

Re: My Number is being Spoofed

bristolian — Tue, 30 Mar 2021 11:39:46 GMT

Hi @BisquTz

Welcome to the community.

Unfortunately spam calls (with spoofed-CLI) seems particularly prevalent lately, and affects all phone users on all networks.

EE have a help page covering unwanted calls here which offers some additional advice.

Re: My Number is being Spoofed

smetson — Thu, 22 Jun 2023 07:48:13 GMT

That page doesn't help at all.

The issue is that number spoofing is being used to call other people. I have had the same thing and the first you realise is that people are messaging you from random numbers saying - "Who is this?"

Re: My Number is being Spoofed

Rower1978 — Wed, 28 Jun 2023 12:11:01 GMT

I’m also having this issue and it began a week or so ago. Random numbers calling me saying they are returning my call yet I’ve not made the call in the first place! Having done some quick research it appears my number is being ‘spoofed’. Do EE have any solution as to how this can be stopped as it’s a real nuisance, especially as this is my business mobile number.

Re: My Number is being Spoofed

smetson — Wed, 28 Jun 2023 12:30:32 GMT

EE have not helped at all.
All they say is that I should block the numbers that are calling me. I have told them that they are all random numbers and they are only calling me because they think I have called them. It doesn’t help at all to block them!

Sent from my iPhone

Re: My Number is being Spoofed

Rower1978 — Wed, 28 Jun 2023 12:36:03 GMT

I can’t see how this will stop the issue but EE suggested i register with Telephone Preference Service

Re: My Number is being Spoofed

mjpollitt — Sun, 02 Jul 2023 09:16:08 GMT

Something similar happened to me this morning.

My phone dialled my wife’s phone, on its own.

My phone was upstairs, out of the way.

On checking my phone, the last number dialled was my wife’s. How this happened, we have no explanation for.

Might this be an indication of an attempt to spoof?

Re: My Number is being Spoofed

Christopher_G — Sun, 02 Jul 2023 12:18:54 GMT

That is really strange, @mjpollitt

I couldn't say definitively what caused it. It sounds more like a software glitch, like your phone had re-dialled the last caller on the call list, or something similar. I couldn't say for sure though.

Have you had a look at this Call spoofing article that one of our former community managers wrote? It explains what spoofing is and the potential motives for it.

Chris

Re: My Number is being Spoofed

paul_blitz — Sun, 02 Jul 2023 18:27:21 GMT

In the same way that you can send an email pretending to be from anyone you like, the same applies to the telephone network... it's called "Call Spoofing" (and that article referenced by Christopher_G explains things)

The caller's 'phone system' (these days typically its a PC!) can use any "calling number" when it makes a phone call... in this case it used a REAL number - yours! Unfortunately, there is ABSOLUTELY NOTHING anyone can do (unless you can somehow work out who it is, and 'send the boys around' 🙂 )... especially as the caller is probably in India or somewhere similar!

Re: My Number is being Spoofed

mjpollitt — Mon, 03 Jul 2023 06:24:15 GMT

Thanks @Christopher_G but it does sound different to the spoof description given.

The call to my wife’s phone was displayed on my phone. If it was a spoof would that be the case?

The call prior to this, was not to my wife, so it wasn’t last number redialled either.

Re: My Number is being Spoofed

Katie_B — Mon, 03 Jul 2023 07:25:07 GMT

Hi @mjpollitt.

Has this happened again or was it just one time?

Also, are you aware if any other numbers have been called?

Katie

Re: My Number is being Spoofed

mjpollitt — Mon, 03 Jul 2023 08:48:50 GMT

Hi @Katie_B

To the best of my knowledge, just once.

If it happens again, I’ll post.

Thanks

Re: My Number is being Spoofed

Katie_B — Mon, 03 Jul 2023 08:49:45 GMT

Thanks for letting us know @mjpollitt.

Please be sure to keep us updated,

Katie 🙂

Re: My Number is being Spoofed

Paul_Bedford — Mon, 28 Aug 2023 13:14:41 GMT

This is happening to my wife right now. Literally thousands of call and texts asking "who is this?", implying her number has been used to contact these people, in bulk.

She clearly hasn't made all these calls.

EE are suggesting to change her number, the one she's used for over 20 years.

Re: My Number is being Spoofed

Chris_B — Mon, 28 Aug 2023 13:36:01 GMT

@Paul_Bedford You can only hope that the idiots doing this get bored of it if you don’t change your number. There is nothing EE can do to stop this. No network can stop anyone from spoofing a number as it’s nothing todo with the network.

Re: My Number is being Spoofed

Paul_Bedford — Mon, 28 Aug 2023 14:28:21 GMT

Fully aware, but due to all the return calls and messages (from innocent folk getting scam calls using a spoof of my wife's number), it had to be done. We are on holiday and with delayed flights the phone was impossible to use, and killing the battery life. Quite important we can use them at the minute..!

Also means that old number is now non-reponsive.

Re: My Number is being Spoofed

Chris_B — Mon, 28 Aug 2023 17:29:49 GMT

@Paul_Bedford The people getting these calls are only getting a call and then the idiots hang up before the call is answered so you get the return call from that person. There is no scam involved it’s just someone people think it’s funny that you will get inundated with return calls. Some devices have the option to silence unknown numbers these calls will go straight to your voicemail and any caller where you have their number on the device will allow the phone to ring. The problem with this is that you might be expecting a call but you don’t have that number in your phone book so it’ll go straight to voicemail.

Re: My Number is being Spoofed

Blinda — Thu, 28 Sep 2023 15:53:48 GMT

Same here, 15 calls this week only, numbers disguised as EE, T mobile, O2, and god knows who else. Same thing all the time: “Nonono, you called me, nonono you called me”. Harassing messages like “who’s that bruh” threats, insults, etc etc. Like 5 times minimum every day. I just decline and block them but it’s ridiculous how many if them i am getting for a month already. Not sure if anyone is even capable of doing something except if my number appears as disguise for scamming other people to report me, haha

Re: My Number is being Spoofed

Leanne_T — Thu, 28 Sep 2023 16:52:26 GMT

Hi @Blinda

Thanks for coming here.

You can find details and help in our Call spoofing - The EE Community article.

Leanne.

Re: My Number is being Spoofed

rob442 — Tue, 09 Jan 2024 11:56:51 GMT

This is not helpful at all to the issue of what to do if your number has been spoofed to stop multiple call per day from innocent people saying you have called them. We can try to ignore caller ID's we don't recognise, but it doesn't stop the phone ringing all the time, and what if someone legitimate is trying to call!?