topic Re: Take bar off in Security

Take bar off

Emmarogers — Thu, 15 Jun 2023 12:01:54 GMT

Can u take all bar off my phone plz

Re: Take bar off

Chris_B — Thu, 15 Jun 2023 12:16:52 GMT

@Emmarogers if you require content lock to be removed you need to call customer service and request this you also need a credit card to pay a refundable token or you can go to an EE store to request this you will need to have in date photo ID with you.

Re: Take bar off

Leanne_T — Thu, 15 Jun 2023 14:06:00 GMT

Hi @Emmarogers

Thanks for coming here.

Is this the over 18 restriction or a bar stopping you from using calls, texts and data?

Leanne 🙂

Re: Take bar off

Leannewebster — Wed, 28 Jun 2023 04:47:17 GMT

I have just paid just £410 off my bill but it still won't activate my account

Re: Take bar off

Christopher_G — Wed, 28 Jun 2023 07:07:13 GMT

Hi @Leannewebster

Welcome to the community.

If that was the full outstanding balance, the restrictions should be lifted within 24 hours of us receiving the payment.

Chris