Is this a scam?

Reuben5 — Mon, 20 Feb 2023 12:59:59 GMT

Hi I'm receiving calls from 0843 122 8595 claiming that as a loyalty bonus I can get a discount on my current monthly payments if I renew, no other changes to contract or number. Is this legit? Thanks

Re: Is this a scam?

Christopher_G — Mon, 20 Feb 2023 15:19:23 GMT

Hi @Reuben5

Welcome to the community.

I don't recognise the number. If you would like to discuss your upgrade options, I'd recommend speaking to our Mobile Care team.

Chris

Re: Is this a scam?

Reuben5 — Tue, 21 Feb 2023 13:39:10 GMT

Thanks Chris

FYI - I asked the caller to email me the details of their offer and below is what they sent.

What's sneaky about it is that on the phone they disguise the fact they are not calling on behalf of EE. Their line is that you are being rewarded for being a reliable customer...

Welcome To UK Mobiles

We have promotion in your area so that's why we can give your EE sim 6£ per month include (V.A.T) with no upfront cost and no hidden charges and we give you the tariff is unlimited .We Deals 3G Vodafone O2 and EE 5 G Support. This is sim only contract that you are apply for the upgration. Mobiles.co.uk upgrade your contract.When your contract will be upgrade you receive a upgration letter from your previous network side in which mention briefly about your upgration. Once your previous contract upgrade with us (Mobiles.co.uk ) your contract will be finish from your current side and you dint have to pay even a single penny to them. You have to pay for your upgrade contract to us (Mobiles.co.uk ).

YOUR TARIFF ON EE(5G)

+ Unlimited Minutes

+ Unlimited Texts

+ 50GB Data

+ 1000 International Minutes

+18 months contract

Terms and Conditions

These EE cards are property of UK MOBILES you have to pay 6 pounds per month . You have next 14 Working Days if you Change your Mind You may cancel this contract with in 14 Days without paying even a single penny . UK Mobiles will notify you by email throughout various stages of your order. We may require some additional information from you to process your order and some orders may be subject to a credit check by the UK Mobiles before we can dispatch it. Please check your spam folders before calling, just in case our email updates do not manage to make their way into your inbox. IMPORTANT - Getting Connected With the phone switched-off, follow the manufacturer's instructions and insert the supplied network SIM card into your new handset and you should be ready to start making calls. Please allow up to 12 hours for the connect.

Re: Is this a scam?

Christopher_G — Tue, 21 Feb 2023 14:12:46 GMT

Hi @Reuben5

They definitely should be telling you where they're calling from. Thanks for sharing this with the community though.

Chris

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Is this a scam?

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Re: Is this a scam?