topic Re: Scam Indian Call Centres saying they are from EE in Security

Scam Indian Call Centres saying they are from EE

JustinUK — Thu, 17 Nov 2022 07:41:10 GMT

Just a heads up been getting quite a few fraudulent nuisance calls, from Indian call centres where the agent gives an English name, of late pretending to be from EE

The phone numbers appear to originate from here in the UK (01/02 numbers come up on your phone). When digging into these numbers further they have been flagged as scams claiming to be from EE and other phone providers.

Be on the look out and careful what you give them, block the calls in your phone but they rotate the numbers and try again. They are persistent little x*****

You can report these phone numbers by texting 7726 with CALL [Their Phone Number]

Re: Scam Indian Call Centres saying they are from EE

Leanne_T — Thu, 17 Nov 2022 09:54:04 GMT

Hi @JustinUK

Thanks for sharing and helping other customers.

You can view numbers our partners will call from on the What numbers will EE partners call from? Help page.

Thanks 🙂

Leanne.

Re: Scam Indian Call Centres saying they are from EE

JustinUK — Fri, 18 Nov 2022 10:55:56 GMT

Good to know but just so you're aware caller ID’s can be spoofed to make the call appear to come from someone else if you know what you are doing.

Re: Scam Indian Call Centres saying they are from EE

Leanne_T — Fri, 18 Nov 2022 11:52:39 GMT

Thanks @JustinUK

Details can be found here - Call spoofing - The EE Community

Leanne 🙂

Re: Scam Indian Call Centres saying they are from EE

JustinUK — Fri, 18 Nov 2022 12:07:49 GMT

Thanks getting bombarded at the moment so reporting them to 7726. Hope someone is picking up on them at EE. Here's an example of one who called me at 11:41 today - https://who-called.co.uk/Number/02475424803

Re: Scam Indian Call Centres saying they are from EE

Leanne_T — Fri, 18 Nov 2022 12:17:19 GMT

This will be looked into by our security team @JustinUK

Leanne 🙂

Re: Scam Indian Call Centres saying they are from EE

The-Teacher — Thu, 16 Feb 2023 14:48:37 GMT

Just had a call from 02030265071, Indian sounding guy, stating he was from EE and I was due an upgrade.

I am nowhere near due an upgrade, so got to assume scam.

Will stand corrected if someone from EE can confirm it is a genuine call, but if genuine then clearly they don't know when their customers are due an upgrade.

Re: Scam Indian Call Centres saying they are from EE

James_B — Thu, 16 Feb 2023 17:26:31 GMT

Hi @The-Teacher,

Welcome to the EE Community. 🙂

I can confirm that isn't a genuine EE number.

James

Re: Scam Indian Call Centres saying they are from EE

ValerieC — Sat, 25 Mar 2023 11:00:57 GMT

I was in undated with calls from this one last weekend!

Offering to reduce the price of my service to £7.50. I wasted half the day trying to speak to someone at EE. You are told to ring 150 and then 1 to speak to someone. That tells you they will send a message to get you to someone quicker - but when you follow the link it goes straight to 150 so you go round in circles.

Re: Scam Indian Call Centres saying they are from EE

JustinUK — Sat, 25 Mar 2023 14:02:06 GMT

There’s a £7.50 sim only deal available with EE. I got it. 7Gb data unlimited calls and texts.

Re: Scam Indian Call Centres saying they are from EE

Chris_B — Sat, 25 Mar 2023 15:01:23 GMT

@JustinUK You can not lower your monthly contract bill until your standard upgrade period.

Re: Scam Indian Call Centres saying they are from EE

Chris_B — Sat, 25 Mar 2023 15:04:34 GMT

@JustinUK Where was you offered that ? The lowest I see is this and thats for existing customers taking out a 2nd line.

Re: Scam Indian Call Centres saying they are from EE

JustinUK — Sat, 25 Mar 2023 17:20:11 GMT

Sorry it’s £7.20 not £7.50. Think those are the “advertised” deals. I called their Retentions Department, on the dog and bone and signed for another 12 month SIM only contract. Been with them 10 years. Discounts added for being a EE / BT broadband customer. They offered it, I took it, no increase with RPI this year either.

Yes, I get the scam EE calls too. I called them for this deal, not the other way around.

Re: Scam Indian Call Centres saying they are from EE

XRaySpeX — Sat, 25 Mar 2023 23:56:56 GMT

Not everyone is in your position regarding discounts.