topic Annoying floating Cyber Security icon in Security

Annoying floating Cyber Security icon

1eeUser — Fri, 03 Feb 2023 21:51:39 GMT

Does anyone know if you can disable the floating icon, please? I can't see the use for it and it is always in the way or obscuring a part of the phone screen.

Re: Annoying floating Cyber Security icon

Northerner — Sat, 04 Feb 2023 10:29:08 GMT

Hi @1eeUser

What device do you have?

Is this one of your apps?

Thanks

Re: Annoying floating Cyber Security icon

1eeUser — Sat, 04 Feb 2023 10:35:41 GMT

It's the EE cyber security app from Norton. I have added this to my new plan with a pixel 7 plus phone.

Anyone else on this forum use this? It produces this floating "shield" right across my screen that I have to keep moving out of the way. I can't figure out in the settings where to disable this.

Any help is appreciated 😀

Re: Annoying floating Cyber Security icon

Schockwave — Sat, 04 Feb 2023 17:26:24 GMT

@1eeUser , have you checked the settings for the app? I do not have it, personally, but there may be something in the settings you can change.

Re: Annoying floating Cyber Security icon

1eeUser — Sat, 04 Feb 2023 17:30:10 GMT

I have,, and I as said, "I can't figure out in the settings where to disable this." Nothing there😉

Re: Annoying floating Cyber Security icon

1eeUser — Sat, 04 Feb 2023 19:20:22 GMT

@Schockwave @Northerner

Hi guys, the answer is the following:

The floating shield is meant to be an Accessibilty shortcut enabled by Cyber Security in the settings of the phone itself, under Accessibilty.

I have switched it off (second settings in screenshot below) and icon is gone!! Life is good again.

Re: Annoying floating Cyber Security icon

Schockwave — Sun, 05 Feb 2023 14:00:03 GMT

@1eeUser , thank you for the update, did not think of that one, good to know.