topic Re: Upgrade call in Security

Upgrade call

Mrswift — Thu, 26 Jan 2023 17:17:00 GMT

01754 491857 0141 673 8731 these two numbers called me today about upgrading me old phone and said my bill can be reduced I followed through with questions now looking back on it I’m worried I may be scammed little help appreciated

Re: Upgrade call

XRaySpeX — Thu, 26 Jan 2023 17:26:56 GMT

@Mrswift : All that can be said is that they are not from 1 of EE's Direct partners. Both give an unknown continuous tone.

Re: Upgrade call

pinky110 — Fri, 27 Jan 2023 13:37:42 GMT

i think the same thing has happened to me i received a call about an upgrade to an iphone 14 pro max for £50 a month and the phone sent out was a 14 plus with the bill being £74. have been trying to cancel for days. weird.

Re: Upgrade call

Leanne_T — Fri, 27 Jan 2023 14:59:43 GMT

Hi @pinky110

Thanks for coming here.

Have you called our mobile care team in 150?

If so, have they set up a return for you?

Leanne.