topic Delete My Account in Security

Delete My Account

Britneygould — Wed, 25 Jan 2023 01:39:57 GMT

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted.

Kind Regards.

Re: Delete My Account

Jon_K — Wed, 25 Jan 2023 08:04:37 GMT

If you'd like your account fully removed from the system, I'd recommend getting in touch with our Customer Care team so they can delete your account.

Jon

Re: Delete My Account

1968Paris — Tue, 28 Feb 2023 12:12:11 GMT

I wish to delete my MediaPad, number XXXXXXXXXXX as I no longer use it

[Mod edit: Please do not post your mobile number in this public forum. Thanks]

Re: Delete My Account

James_B — Tue, 28 Feb 2023 12:12:58 GMT

Hi @1968Paris,

Welcome to the EE Community. 🙂

To cancel a pay monthly plan, please get in touch on 150.

Thanks

James

Re: Delete My Account

thrivexlol — Tue, 01 Oct 2024 11:56:08 GMT

how do i cancel a plan i just agreed to it doesnnt start till next month

Re: Delete My Account

Ali_A — Tue, 01 Oct 2024 14:16:33 GMT

Hi @thrivexlol

Welcome to the EE Community.

You'd need to speak with our Mobile Care team, they'll be able to cancel the place change/order for you.
Contact Us | Help & Support | EE

Ali

Re: Delete My Account

Ali390 — Tue, 08 Oct 2024 22:15:20 GMT

I Am No Longer Using This Sim Anymore So Would Like My Account Deleted.

Kind Regards.

Re: Delete My Account

Chris_S — Wed, 09 Oct 2024 07:40:09 GMT

Hi @Ali390

If you'd like to close your mobile account, you'd just need to give our disconnections team a call on 150 from your EE phone, then select options 1, 4 then 2 and a guide can look to get your account cancelled.

Chris S

Re: Delete My Account

Adz112 — Sat, 08 Feb 2025 09:07:21 GMT

just want to delete my account

Re: Delete My Account

Alex_H — Sat, 08 Feb 2025 13:22:26 GMT

Hi @Adz112,

Welcome to the EE Community

Are you looking to cancel an EE account you have with us? Or are you looking to delete an EE online or EE Community account?

Alex

Re: Delete My Account

Profile closed — Mon, 24 Feb 2025 20:32:36 GMT

I’d like to delete my account that I have on the EE app

Re: Delete My Account

Katie_B — Tue, 25 Feb 2025 08:21:40 GMT

Hello @Randowando.

Have you recently left EE so now longer need access to your EE account?

Katie

Re: Delete My Account

Profile closed — Thu, 20 Mar 2025 05:37:18 GMT

I want this account deleted I don’t use this number no more

Re: Delete My Account

Katie_B — Thu, 20 Mar 2025 08:05:51 GMT

Hi @Christina45.

Are you looking to delete your My EE account or EE Community?

Katie

Re: Delete My Account

kirtan1 — Tue, 29 Apr 2025 19:01:54 GMT

I want delete only delete my ee app account

i just want use only sim not a ee account

Re: Delete My Account

Christopher_G — Wed, 30 Apr 2025 08:07:30 GMT

Hi @kirtan1

Just to be sure, is it your EE Online account, where you check your usage and plans or your EE Community forum account that you're looking to delete?

Chris