topic Re: Web content unlock in Security

Web content unlock

Murat7 — Sun, 09 Oct 2022 11:57:08 GMT

Re: Web content unlock

XRaySpeX — Sun, 09 Oct 2022 12:01:41 GMT

@Murat7 : Are you on contract or PAYG?

Follow Switching Content Lock OFF or ON if you are on contract.

Re: Web content unlock

Pghspurs — Sat, 31 Dec 2022 20:57:50 GMT

I'm on PAYG

Re: Web content unlock

Leanne_T — Sun, 01 Jan 2023 07:34:20 GMT

Hi @Pghspurs

Please call us on 150 to get this looked into 🙂

Thanks.

Leanne.

Re: Web content unlock

XRaySpeX — Sun, 01 Jan 2023 07:37:03 GMT

@Pghspurs : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.