https://community.ee.co.uk/t5/Security/Privacy/m-p/1205548#M7773 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3279887">@Cgreaves91</a>&nbsp; I think you mean content lock. &nbsp; &nbsp;You’ll need to call customer services and with a credit card pay a refundable token to have this removed or you can not to any EE store to request this, you’ll need photo ID with you.&nbsp;</P> Fri, 02 Dec 2022 18:14:48 GMT Chris_B 2022-12-02T18:14:48Z https://community.ee.co.uk/t5/Security/Privacy/m-p/1205546#M7772 <P>Hello,</P><P>please can my privacy be turned off so I can play games on my phone.</P><P>&nbsp;Thanks&nbsp;</P> Fri, 02 Dec 2022 18:01:30 GMT https://community.ee.co.uk/t5/Security/Privacy/m-p/1205546#M7772 Cgreaves91 2022-12-02T18:01:30Z https://community.ee.co.uk/t5/Security/Privacy/m-p/1205548#M7773 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3279887">@Cgreaves91</a>&nbsp; I think you mean content lock. &nbsp; &nbsp;You’ll need to call customer services and with a credit card pay a refundable token to have this removed or you can not to any EE store to request this, you’ll need photo ID with you.&nbsp;</P> Fri, 02 Dec 2022 18:14:48 GMT https://community.ee.co.uk/t5/Security/Privacy/m-p/1205548#M7773 Chris_B 2022-12-02T18:14:48Z https://community.ee.co.uk/t5/Security/Privacy/m-p/1205572#M7774 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3279887">@Cgreaves91</a>&nbsp;:&nbsp;</P> <P>Are you on contract or PAYG?</P> <P><SPAN>Follow&nbsp;</SPAN><A href="http://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off" target="_blank" rel="noopener noreferrer" data-focus-type="mouse" data-di-id="di-id-ad75eee0-6a88d5af"><U><FONT color="#0066cc">Switching Content Lock OFF or ON</FONT></U></A><SPAN>&nbsp;if you are on contract.</SPAN></P> Fri, 02 Dec 2022 19:35:48 GMT https://community.ee.co.uk/t5/Security/Privacy/m-p/1205572#M7774 XRaySpeX 2022-12-02T19:35:48Z