topic Re: Off in Security

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Yaxye — Sat, 26 Nov 2022 22:15:04 GMT

Please can you remove age restriction my account

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Yaxye — Sat, 20 Aug 2022 19:30:39 GMT

Can you remove the age restriction please

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Yaxye — Mon, 29 Aug 2022 19:05:26 GMT

Please can you remove age restriction.

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Yaxye — Mon, 29 Aug 2022 19:06:31 GMT

Remove the age restriction

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Christopher_G — Tue, 30 Aug 2022 07:15:24 GMT

Hi @Yaxye

Welcome to the community.

Do you have a contact SIM card or pay as you go?

Chris

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Christopher_G — Wed, 31 Aug 2022 07:29:29 GMT

Hi @Sid1976

Check out our Content Lock help page for information on how to remove it.

Chris

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Yaxye — Tue, 22 Nov 2022 10:32:38 GMT

Please remove age restriction

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James_B — Tue, 22 Nov 2022 10:37:37 GMT

Hi @Yaxye,

Check out our Content Lock help page for information on how to remove it.

Hope this helps. 🙂

James

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Yaxye — Sat, 26 Nov 2022 22:06:15 GMT

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Yaxye — Sat, 26 Nov 2022 22:13:34 GMT

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Yaxye — Sat, 26 Nov 2022 22:20:36 GMT

Remove age restriction

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Yaxye — Sat, 26 Nov 2022 22:21:35 GMT

Monthly

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Christopher_G — Sun, 27 Nov 2022 08:12:24 GMT

Hi @Yaxye

Check out our How do I turn on parental controls on my device? help page.

Chris

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Yaxye — Tue, 29 Nov 2022 23:02:15 GMT

I called last week and I asked to remove age restriction. They said to me we remove but still not remove yet

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James_B — Wed, 30 Nov 2022 08:02:08 GMT

Hi @Yaxye,

Welcome to the EE Community. 🙂

Which method did you use to change your content lock settings?

Are you using a pay as you go or pay monthly plan?

James