topic Re: Potential scam text in Security

Potential scam text

Becca54 — Fri, 18 Nov 2022 18:44:38 GMT

I received a text saying it was from -EE- when I go to click on the number, no number is coming up. It said it was a Christmas giveaway to say Thankyou, had a EE video, it was addressed to me and used my name and then said:

To say thank you for being a customer, we have thousands of e-vouchers up for grabs from the UK’s top brands - including John Lewis & Uber - with our Christmas Countdown Giveaway. Plus, tickets to some of next year's biggest gigs in London.

To enter, simply update your marketing preferences to hear from us in more ways here: https://discover.ee.co.uk/XmasAdvent_Calendar/A6l1n2 and never miss the latest news, offers and updates. Opt in before 24th November to receive your advent calendar.

Terms apply. Text STOP to 2040 to opt out from all text message marketing.

Is this a scam?

Re: Potential scam text

Noyoudont — Fri, 18 Nov 2022 19:05:18 GMT

I have received same text. Not sure if it is legit or not

Re: Potential scam text

cdevil — Fri, 18 Nov 2022 19:10:40 GMT

I have received the same text. I will look for marketing preferences in My EE and see what happens. Not clicking link.

Re: Potential scam text

bristolian — Fri, 18 Nov 2022 19:13:28 GMT

It's using a legitimate EE website domain, and that text looks genuine to me.

2040 is also a standard EE opt-out shortcode.

Re: Potential scam text

Red135 — Fri, 18 Nov 2022 20:52:47 GMT

I’ve had the same I’m suspect because the website is eoi.ee.co.uk and they ask for your number then postcode

Re: Potential scam text

Becca54 — Fri, 18 Nov 2022 21:21:49 GMT

Hi,

yeah the website I seen was that aswell. The one I had just asked for name and email though, not postcode.

Re: Potential scam text

Carolb5 — Sat, 19 Nov 2022 09:23:55 GMT

The one I saw just asked for name and email as well. I have been speaking to ee help today and it does look like it’s a scam. As long as you’ve not given them your password or postcode you should be fine. The frustrating thing is that this came to me via the same EE messages as all my texts come from them so looked legit.

Re: Potential scam text

James_B — Sat, 19 Nov 2022 10:54:28 GMT

Hi @Becca54,

Welcome to the EE Community. 🙂

I can confirm that is a genuine message from EE.

James

Re: Potential scam text

tigertoes0785 — Sun, 20 Nov 2022 12:10:34 GMT

Some say scam some say Legit I’ve had the same I’m not comfortable so have blocked them they will have to find another way to contact me I’ve had a message from EE saying my bill is ready so they can contact me

Re: Potential scam text

Jeezee — Fri, 16 Dec 2022 19:33:39 GMT

I signed up. Only received 2 messages. And it’s the 16th of December today…. Has EE stopped the giveaway? How do I know I’m still signed up?

Re: Potential scam text

Jeezee — Fri, 16 Dec 2022 19:37:29 GMT

After signing up by updating my details, I’ve only received one voucher. I understood it was going to be a daily voucher.

Anyone else not receiving them?

How do I check I’m still signed up?

cheers.

Re: Potential scam text

James_B — Sat, 17 Dec 2022 09:18:38 GMT

Hi @Jeezee,

You can use the same link to access your calendar each day.

Hope this helps. 🙂

James