topic Re: Adult content in Security

Adult content

Jimmychips — Sat, 29 Oct 2022 09:59:05 GMT

how can I get the block off for porn

Re: Adult content

Chris_B — Sat, 29 Oct 2022 10:31:03 GMT

@Jimmychips if content lock has never been removed from your account you will need to call customer services and with a credit card pay a fundable token to have this removed or you can go to any EE store with photo ID make this request there..

Re: Adult content

jungleman7 — Fri, 04 Nov 2022 01:20:06 GMT

I just bought a PAYG WIFI but it's content 18+ locked. Is this the only way to get this unlocked, going into an ee store with ID.? I don't have a credit card.

Re: Adult content

Christopher_G — Fri, 04 Nov 2022 08:01:12 GMT

Hi @jungleman7

I would suggest speaking with our Mobile Care team to see if it can be removed from our side.

Chris

Re: Adult content

jungleman7 — Fri, 04 Nov 2022 08:33:28 GMT

And what good is that gonna do when I don't have a CC. I foned the mobile number and the answer machine just gave me the runaround