topic Re: New(?) method of scamming people in Security

New(?) method of scamming people

grsdev — Sun, 24 Jul 2022 16:24:54 GMT

It appears that scammers are now sending flash SMS messages with links to their scam sites.

Yes, flash SMS is a thing, or it used to be about 30 years ago when all phones could do is call and send/receive SMS. What makes is so annoying is that it shows up in its full spammy glory even if your phone is locked.

Re: New(?) method of scamming people

Leanne_T — Mon, 25 Jul 2022 07:05:50 GMT

Thanks for coming to the community and letting everyone know about this @grsdev

If possible, can you forward this message to 7726 so this can be investigated.

For more details please see our Prevent scams including phishing, vishing and smishing, Help page.

Thanks 🙂

Leanne.

Re: New(?) method of scamming people

grsdev — Mon, 25 Jul 2022 07:37:20 GMT

Thanks @Leanne_T . Just one question. Do you know what a flash SMS is?

In case you don't, it's a message that pops up on the home screen even if the phone is locked, and once it's read and dismissed, there is no trace of it in your SMS inbox, it's gone for good.

It therefore cannot be forwarded to 7726 for investigation.

Re: New(?) method of scamming people

Leanne_T — Mon, 25 Jul 2022 07:53:39 GMT

Thanks @grsdev

I wasn't sure if you still had the screenshot you could send over to 7726.

Thanks for letting me know 🙂

Leanne.

Re: New(?) method of scamming people

grsdev — Mon, 25 Jul 2022 07:54:42 GMT

@Leanne_T also that page is a great resource for the many people who may lack the common sense to see a scam for what it is from a mile away but it is not really named correctly because it doesn't help PREVENT the scam. It helps you RECOGNISE one and avoid falling for it.

PREVENTING the scam is something only the network operator can do by, for example, blocking inbound calls and text messages from callers/senders that have amassed sufficient reports of fraudulent activity.

Re: New(?) method of scamming people

Leanne_T — Mon, 25 Jul 2022 07:56:55 GMT

Thanks for the feedback @grsdev

Leanne.

Re: New(?) method of scamming people

grsdev — Mon, 25 Jul 2022 07:57:12 GMT

@Leanne_T I do still have the screenshot but it's just that, a screenshot (i.e, a PHOTO), not a text message.

Re: New(?) method of scamming people

Leanne_T — Mon, 25 Jul 2022 08:09:09 GMT

No problem @grsdev

Thanks for letting us know about this message.

Leanne.

Re: New(?) method of scamming people

HelenNorth — Fri, 21 Oct 2022 10:22:34 GMT

I received a telephone last night and this morning 21st October - claiming to be EE offering to reduce my monthly bill. I have a direct line number for this man who then said he was in intermediary who would personally mange my account. He was very chatty.

I asked him to email me details of this new offer but he wanted details over the phone. I ended the call.

But as I say I have a direct line number for him. Does anyone at EE want this number and see if they can identify and prosecute - if it is a fraud?

Re: New(?) method of scamming people

HelenNorth — Fri, 21 Oct 2022 10:24:08 GMT

How do I forward the message?

Re: New(?) method of scamming people

HelenNorth — Fri, 21 Oct 2022 10:26:00 GMT

I am working from my laptop not my phone. How do I send this to 7726?

Re: New(?) method of scamming people

Christopher_G — Fri, 21 Oct 2022 10:50:09 GMT

Hi @HelenNorth

Welcome to the community.

Could you send an email to this email address with the details please: abuse@ee.co.uk?

We investigate and act quickly on any abuse reported to us. While we may not be able to respond individually, we do act upon every email received.

Thank you.

Chris

Re: New(?) method of scamming people

grsdev — Tue, 01 Nov 2022 13:06:33 GMT

7726 is a number where you forward spam text messages that you have received.

With respect to Christopher_G, abuse@ addresses are generally addresses where you report network abuse coming from that network, so if you received, for example, junk e-mail from an EE e-mail user, that's where you would report it.

For scammy activity where someone is impersonating EE in an attempt to get your personal details and/or money, the place to report this is https://reporting.actionfraud.police.uk/

Re: New(?) method of scamming people

JaseNotLikeEE — Tue, 11 Apr 2023 21:51:13 GMT

I have a similar problem . I have received a 'short code SMS' from 'my santander' with a phishing login link.

I cannot forward it to report as its a shirt code message, all I can do is block it.

This is unacceptable as our operator has a Dury to protect us andas we can't report them there's a huge failing.

Re: New(?) method of scamming people

Chris_B — Wed, 12 Apr 2023 07:00:33 GMT

@JaseNotLikeEE Yes you can. Your forward the message then when asked your forward the number.

EE can not stop anyone from calling/texting you. How do EE or any other network for that matter now that that call/text is going to be a scam when placed.