topic Re: Potential Scam - 020 3996 0884 in Security

Potential Scam - 020 3996 0884

DDun — Thu, 06 Aug 2026 10:21:49 GMT

Hi,

Is the phone number 020 3996 0884 a verified EE service number?

I had have multiple calls today from this number asking for personal details with the promise to reduce my monthly payment.

Thanks

Re: Potential Scam - 020 3996 0884

Schockwave — Thu, 06 Aug 2026 11:23:31 GMT

@DDun , this indeed sounds like a scam, as EE do not ask for personal details.

You can check here for numbers pertaining to EE and their partners:

https://ee.co.uk/help/profile/manage/phone-calls-from-our-partners

Re: Potential Scam - 020 3996 0884

Chris_B — Thu, 06 Aug 2026 12:48:03 GMT

@DDun The red flag is the reduced monthly cost as EE will not reduce your monthly cost while you’re within a contract term. You agreed to pay that’s amount for the duration of the contract term ( including yearly price increases) and EE are not going to change what you agreed to pay.

Re: Potential Scam - 020 3996 0884

Leanne_T — Thu, 06 Aug 2026 13:24:08 GMT

Hi there @DDun

Thanks for coming to the community and making is aware you've had this call.

You can get an idea of the numbers we'd call from on our How do we contact you page and genuine calls from our authorised partners on our Phone numbers EE partners will call from page as advised by @Schockwave.

You can also report the call as a spam call by completing this online form.

Leanne.