topic Re: Is this a scam? in Security

Is this a scam?

Tom21 — Fri, 19 Jun 2026 10:35:25 GMT

Had a call from this number saying it’s EE and offering a money off my bill offer of £10. The reduced amount did not actually match what £10 off my bill would be so I asked them to email me details then hung up and blocked the number

Is this a scam? Genuine call?

I can’t find a email reporting facility on EE

[Mod edit: Removed potential PII from the title]

Re: Is this a scam?

Tom21 — Fri, 19 Jun 2026 10:39:05 GMT

From a number beginning 07365

Re: Is this a scam?

Christopher_G — Fri, 19 Jun 2026 13:23:16 GMT

Hi @Tom21

I don't recognise the beginning of that number, so you're right to be cautious. I recommend filling in this scam call form, so that our partner 'Hiya' can investigate it further.

If you're worried about the call, please give us a call on 150, so that our customer support team can check your account history.

Chris

Re: Is this a scam?

Tom21 — Fri, 19 Jun 2026 13:38:19 GMT

Thank you for that

Unfortunately that form will not accept the scam number or my comments so it won’t let me submit.

Re: Is this a scam?

Christopher_G — Fri, 19 Jun 2026 14:02:48 GMT

That's strange, @Tom21

Did you enter the number with no spaces/brackets? What error message do you get? Could you try filling the form in using a different device or browser please?

Thanks

Chris