Scammers?

BJB51 — Sat, 16 May 2026 12:45:30 GMT

Not sure but this certainly sounded like a scam.

At 11.20 this morning we received a mobile call from someone who said they were EE. It was a withheld number so can't help with any numbers. But they said because we were good EE customers we were getting a 20% discount off our bill, wow this sounds brilliant, but then they asked how much our bill was. Thats when it started to sound odd, surely EE would have our details on the screen in front of them so why are they asking.

I think its the give them good news then ask a simple question and slowly start asking more details. At that point I said not happy with answering questions and would contact EE and check my account.

Just to let people know if they get a similar call.

Thanks

Re: Scammers?

Ali_A — Sat, 16 May 2026 13:06:52 GMT

Hi @BJB51

Welcome to the EE Community

When we or one of our partners calls, the Caller ID will always show our number, so you'll be right to be wary of a withheld number calling.

If you're concerned about unsolicited contact from other companies, you can visit How to avoid and prevent scams including phishing, vishing and smishing for hints on how to block and prevent these, although it seems you're already on the ball with this.

You can also report the call to be investigated at Report a scam call | Help,
Although, I appreciate it won't be possible on this occasion as the number was withheld.

Some handy pages if you receive a call with the number showing-
You can check if a call is genuine and from us on our How Do We Contact You page.
Or if the call was from our Direct Partners at Phone numbers EE partners will call from.

Ali

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Scammers?

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