https://community.ee.co.uk/t5/Security/secure-vpn-startup/m-p/1615659#M16956 <P>i have EE cyber security running on a windows 11 pc, whenever i try to start the Secure VPN i just get a spinning circle, and nothing happens. I am logged into my account.</P><P>I have re installed EE cyber security and it made no diffeence.</P><P>Any ideas ?</P> Thu, 30 Apr 2026 08:52:45 GMT MartinHolder 2026-04-30T08:52:45Z https://community.ee.co.uk/t5/Security/secure-vpn-startup/m-p/1615659#M16956 <P>i have EE cyber security running on a windows 11 pc, whenever i try to start the Secure VPN i just get a spinning circle, and nothing happens. I am logged into my account.</P><P>I have re installed EE cyber security and it made no diffeence.</P><P>Any ideas ?</P> Thu, 30 Apr 2026 08:52:45 GMT https://community.ee.co.uk/t5/Security/secure-vpn-startup/m-p/1615659#M16956 MartinHolder 2026-04-30T08:52:45Z https://community.ee.co.uk/t5/Security/secure-vpn-startup/m-p/1615715#M16957 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4984700">@MartinHolder</a></SPAN>,</P> <P>Welcome to the Community!</P> <P>Are you able to <A href="https://ee.co.uk/help/security/cyber-security/manage-and-use-ee-cyber-security" target="_blank">deactivate Cyber Security</A> and see if this still continues? You will be able to reactivate this after checking.</P> <P>Rach</P> Thu, 30 Apr 2026 12:05:08 GMT https://community.ee.co.uk/t5/Security/secure-vpn-startup/m-p/1615715#M16957 Rach_H 2026-04-30T12:05:08Z