topic Re: Access adult content in Security

Access adult content

Duane38A — Sun, 20 Oct 2024 20:13:41 GMT

Re: Access adult content

Duane38A — Sun, 20 Oct 2024 20:15:09 GMT

Unlock my phone

Re: Access adult content

Northerner — Sun, 20 Oct 2024 20:42:43 GMT

Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .

On PAYG: You can't control Content Lock from your EE app. Instead you need to call EE with a credit card and pay a refundable fee to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

Thanks

Re: Access adult content

Shoaib6 — Mon, 14 Apr 2025 08:34:38 GMT

Hi I want access to adult content

Re: Access adult content

Alex_H — Mon, 14 Apr 2025 10:34:50 GMT

Hi @Shoaib6,

Welcome to the EE Community

If you are looking to remove a content lock from your account, please see our help page here which has all the necessary information to remove the content lock. How Do I Turn On Parental Controls on My Device? | Help | EE

Alex

Re: Access adult content

agapper — Mon, 14 Apr 2025 22:45:47 GMT

Yes please

Re: Access adult content

Lesley_W — Tue, 15 Apr 2025 07:43:22 GMT

Hi @agapper

Thanks for coming to our community.

Have you had a look at the link @Alex_H has sent above?

Lesley

Re: Access adult content

Os54dze — Tue, 22 Apr 2025 00:44:37 GMT

Yes

Re: Access adult content

Os54dze — Tue, 22 Apr 2025 00:45:22 GMT

Can you access please

Re: Access adult content

Alex_H — Tue, 22 Apr 2025 07:22:21 GMT

Hi @Os54dze,

Welcome to the EE Community

Have you had a look at the help page for help removing your content lock? How Do I Turn On Parental Controls on My Device? | Help | EE

Alex

Re: Access adult content

Mohib — Sat, 18 Apr 2026 18:39:27 GMT

Remove content lock

Re: Access adult content

Ali_A — Sun, 19 Apr 2026 07:24:39 GMT

Hi @Mohib

Please go to How To I Turn On/Off Parental controls to change your Content Lock / Parental Controls on Pay monthly (contract) lines.

For Pay as you go (Pre pay) you need to call EE on 150 with a credit card handy to verify your age. Alternatively you can visit any EE store with some photo ID

Ali