topic Scam email help in Security

Scam email help

Senorbaz — Thu, 09 Apr 2026 10:03:08 GMT

Good morning all,

I received this just now. Is it a genuine EE/ BT email?

Regards

John

Mod note: Image removed due to personal email address being visible

Re: Scam email help

manatarms84 — Thu, 09 Apr 2026 09:53:06 GMT

That is not genuine, BT/EE would generally never get you to log in via a link in an email, also the lack of personalisation and the deadline are also classic scam attempts.
You can forward the email to phishing@bt.com - if you have clicked the link and provided any credentials then change your password.

Re: Scam email help

manatarms84 — Thu, 09 Apr 2026 09:55:21 GMT

Also I would amend the screenshot to hide your email address

Re: Scam email help

Senorbaz — Thu, 09 Apr 2026 10:14:06 GMT

Thanks you so mucg. I'll amend screenshot.