topic EE rewards scam help? in Security

EE rewards scam help?

Zipper5000 — Thu, 08 Jan 2026 15:01:06 GMT

In a moment of stupidity I opened a text message link and put in my phone number on a EE points rewards scam text. I realised immediately after and closed the website so all they have is my phone number. Do I need to do anything? Any advice would be appreciated.

Re: EE rewards scam help?

XRaySpeX — Thu, 08 Jan 2026 15:13:27 GMT

You gave them nowt that they didn't already know. They had your phone no. already to send you a text but you have confirmed to them that your phone no. is live.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

Re: EE rewards scam help?

Zipper5000 — Thu, 08 Jan 2026 15:15:50 GMT

I’ve reported it to 7726. Thanks for the reassurance!

Re: EE rewards scam help?

XRaySpeX — Thu, 08 Jan 2026 15:17:11 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: EE rewards scam help?

Foxie2912 — Sun, 11 Jan 2026 17:52:56 GMT

I also had this message and proceeded to complete the form. What do I need to do?

Re: EE rewards scam help?

Chris_S — Mon, 12 Jan 2026 08:16:44 GMT

Hi @Foxie2912

I'm sorry to hear that you've received a spam message.

As well as following the above advice, I'd recommend contacting your bank to let them know.

You can find more information about scams and phishing on our dedicated webpage.

Chris S

Re: EE rewards scam help?

ribrob — Sat, 17 Jan 2026 11:59:01 GMT

Why would you rec we contact our bank if we just gave the website a phone number they already have?

Re: EE rewards scam help?

Matt_124 — Sat, 17 Jan 2026 12:42:07 GMT

I believe the individual responded to in this case proceeded to fill out the form in full.

Without navigating to this malicious link it is impossible to know what details were asked for and provided.

It is safe to assume the details they would ask for are in order to obtain information they can use to either compromise accounts (EE accounts or others) or obtain funds fraudulently from victims. Getting in touch with a bank (in addition to EE) and asking for their help promptly can pre-empt this, such as blocking transactions or card purchases which may be initiated.

Re: EE rewards scam help?

ribrob — Sat, 17 Jan 2026 12:57:47 GMT

Thanks for clarifying.

Re: EE rewards scam help?

EuanG2 — Sun, 18 Jan 2026 10:23:01 GMT

I done the same but my thinking is they already had my number hopefully it’s safe they didn’t get a email address or any passwords/banking details.

Re: EE rewards scam help?

Michael_D — Sun, 18 Jan 2026 10:25:51 GMT

Hi @EuanG2

What details did you enter?

If you haven't entered your email or any passwords or banking details they'd not have access to that.

Michael

Re: EE rewards scam help?

Krug — Sun, 18 Jan 2026 12:30:06 GMT

They had your phone number already to send you the text but all you've done is to confirmed that your phone number is live. Report to EE as spam, you're okay.

Re: EE rewards scam help?

Naveennasir913 — Thu, 22 Jan 2026 09:12:59 GMT

I got this message from this number I checked it sent me to the original ee website so I don’t know if this was a scam or but I have reported it still though to 7726 and I will contact my bank

Re: EE rewards scam help?

Krug — Thu, 22 Jan 2026 13:51:15 GMT

Yes, I had something very similar and it had 17 other names attached in the message.

I put it as spam and was directed to EE.

Re: EE rewards scam help?

Zusegod10 — Thu, 22 Jan 2026 14:24:17 GMT

I stupidly filled out the form for bank details then realized it was a phishing scam so froze my bank card rang EE then rang my bank to cancel my card thanks to EE for confirming this was a scam they couldn’t be more helpful I won’t be so stupid next time btw this is a great community 👍🏻

Re: EE rewards scam help?

C-jennings — Thu, 22 Jan 2026 14:51:36 GMT

Hi Zusegod10

Glad you got things sorted, don't be hard on yourself these things are created to catch people out so your not the only one, I'm glad you acted fast and contacted your bank.

There is another thread on here that's all about this as it's been going around for sometime now.

Anyway glad you sorted it, all the best