topic Re: Daily spam calls purporting to be from GP Surgery in Security

Daily spam calls purporting to be from GP Surgery

SirAliofOakley — Tue, 04 Nov 2025 16:32:33 GMT

I seem to be lucky enough (not) to be getting daily calls from mobile numbers saying I need to update my GP details. Press 1 for english and 2 for chinese is not at all convincing. Any idea on if EE can stop these calls.

Now using the new IOS which silences unknown callers but not ideal.

Re: Daily spam calls purporting to be from GP Surgery

XRaySpeX — Tue, 04 Nov 2025 16:34:03 GMT

Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

Re: Daily spam calls purporting to be from GP Surgery

SirAliofOakley — Tue, 04 Nov 2025 17:15:42 GMT

I understand you can message 7726 with Call and the spam number but it's a rigmarole to go online as well. That said anything to help fight the fight.

Re: Daily spam calls purporting to be from GP Surgery

XRaySpeX — Tue, 04 Nov 2025 17:19:28 GMT

The form is now the preferred method by the BT Group.

Re: Daily spam calls purporting to be from GP Surgery

bristolian — Tue, 04 Nov 2025 17:26:05 GMT

@SirAliofOakley wrote:
Any idea on if EE can stop these calls.

Spam-filtering of incoming text messages has been developing for a few years now, but ultimately EE cannot stop someone from calling your number.

Re: Daily spam calls purporting to be from GP Surgery

Chris_B — Tue, 04 Nov 2025 18:26:39 GMT

@SirAliofOakley Switch it to “ Ask Reason For Calling. Silence unknown callers has been available since iOS 13.

Re: Daily spam calls purporting to be from GP Surgery

Leanne_T — Wed, 05 Nov 2025 08:57:47 GMT

Hi there @SirAliofOakley

Thanks for coming to the community.

You would need to report scam calls directly to us, and your report will be sent to our partner Hiya, who will use your feedback to improve call protection.

For ways to report scam calls, texts and emails please see the Avoid Scams help page.

Thanks 🙂

Leanne.