topic Re: Re: Unlocking adult content in Security

Re: Unlocking adult content

Ziaulhaque1_ — Sun, 14 Sep 2025 00:16:20 GMT

Contract

Re: Re: Unlocking adult content

Ziaulhaque1_ — Sun, 14 Sep 2025 00:17:08 GMT

How can I unlock content lock.

Re: Re: Unlocking adult content

Katie_B — Sun, 14 Sep 2025 07:08:10 GMT

Hello @Ziaulhaque1_.

Thanks so much for coming here.

Contract customers can remove content lock within the app by following these steps:

Settings > Parental controls > Change settings.

I hope this helps,

Katie

Re: Re: Unlocking adult content

dhblm8l — Mon, 20 Oct 2025 11:12:25 GMT

Born in 1962

Re: Re: Unlocking adult content

Katie_B — Mon, 20 Oct 2025 11:49:03 GMT

Hello @dhblm8l.

Thanks for coming here.

Are you a pay monthly customer?

If yes, you can remove content lock within your EE account.

More information on removing content lock can be found HERE.

Katie

Re: Re: Unlocking adult content

Smithy198666 — Wed, 22 Oct 2025 17:41:29 GMT

Need age restriction off

Re: Re: Unlocking adult content

Ali_A — Thu, 23 Oct 2025 07:02:02 GMT

Hi @Smithy198666

Please go to How To I Turn On/Off Parental controls to change your Content Lock / Parental Controls on Pay monthly (contract) lines.

For Pay as you go (Pre pay) you need to call EE on 150 with a credit card handy to verify your age. Alternatively you can visit any EE store with some photo ID

Ali

Re: Re: Unlocking adult content

abdullahi9 — Thu, 15 Jan 2026 20:24:06 GMT

Can in unlock

Re: Re: Unlocking adult content

Chris_S — Fri, 16 Jan 2026 08:09:06 GMT

Hi @abdullahi9

I'd recommend following @Ali_A's advice in the above comment to find information on how to adjust your content lock.

Chris S

Re: Re: Unlocking adult content

Masud25 — Sat, 31 Jan 2026 02:59:26 GMT

I can’t watch adult site

Re: Re: Unlocking adult content

Chris_S — Sat, 31 Jan 2026 09:08:20 GMT

Hi @Masud25

I'd recommend visiting our How do I turn on parental controls web page for instructions on how to adjust or remove your content lock.

Chris S