topic Re: Age verification restrictions in Security

Age verification restrictions

Neenabrok — Thu, 01 Aug 2024 02:57:56 GMT

Re: Age verification restrictions

XRaySpeX — Thu, 01 Aug 2024 04:36:22 GMT

@Neenabrok : Are you on a mobile contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

Re: Age verification restrictions

Narumol — Fri, 02 Aug 2024 14:07:30 GMT

I would like to verify my age on my ee account please

Re: Age verification restrictions

Peter_W — Fri, 02 Aug 2024 14:17:15 GMT

Hey @Narumol 👋

Welcome to the Community!

We don't have access to accounts via this public forum, but if you check out the details @XRaySpeX shared above, this will let you know all of the ways you can get this verified.

Peter

Re: Age verification restrictions

rokasklein — Sat, 07 Sep 2024 19:51:44 GMT

Hi would like to verife my age

Re: Age verification restrictions

XRaySpeX — Sat, 07 Sep 2024 20:00:32 GMT

@rokasklein : Then just read the Solution to this thread you've tagged onto.

Re: Age verification restrictions

Neenabrok — Fri, 08 Aug 2025 18:50:19 GMT

Monthly Bill .

Moved from P.A.Y.G OVER 3 months ago. My bill has always been paid on time

Re: Age verification restrictions

XRaySpeX — Fri, 08 Aug 2025 19:58:41 GMT

So, @Neenabrok , what's the problem?

Re: Age verification restrictions

Bellsy188 — Tue, 30 Sep 2025 21:30:37 GMT

How can I verify my number to show I’m over 18?

Re: Age verification restrictions

XRaySpeX — Tue, 30 Sep 2025 21:32:49 GMT

@Bellsy188 : Then just read the Solution to this thread you've tagged onto.