topic Re: 7726 getting alert this will take you over your spend cap in Security

7726 getting alert this will take you over your spend cap

millerlucy — Thu, 11 Sep 2025 12:05:25 GMT

Hi there
I wanted to report a scam mobile call I just received tired to send message and the mobile number using the 7726

But message back saying you're trying to do somehting that will take you over your spend cap

I thought that this service was free?

Re: 7726 getting alert this will take you over your spend cap

XRaySpeX — Thu, 11 Sep 2025 12:11:44 GMT

@millerlucy wrote:
But message back saying you're trying to do somehting that will take you over your spend cap

"will" or "may"?

Re: 7726 getting alert this will take you over your spend cap

millerlucy — Thu, 11 Sep 2025 13:05:59 GMT

It states "will"

Re: 7726 getting alert this will take you over your spend cap

bristolian — Thu, 11 Sep 2025 13:13:39 GMT

Can you post a screenshot of this message that states this "will take you over the spend cap"?

Android phones (I assume Apple do something similar) have an in-built warning when sending texts to shortcodes, that the message may be chargeable. This is to cover the fact that text message bundles only generally include SMS to other mobiles, and texts to shortcode numbers are nearly always chargeable at a higher rate.

Your phone has no way of knowing what an individual shortcode is charged at, much less that "7726" is a free one. Hence the on-screen warning that I suspect you're referring to, will be totally normal but also perfectly safe to dismiss. Let's see it if you're not sure.