topic Re: Possible scam call? in Security

Possible scam call?

Tomlinsonlouisa — Mon, 08 Sep 2025 15:33:23 GMT

I’ve just had a call from someone claiming to be from EE telling me that they can reduce my bill and asking me about the quality of my connection. When I started asking questions eg. Why did they not refer to me by my name? The person hung up. Please could you tell me if this phone call was legitimate? The number: was 01204 924557

Re: Possible scam call?

Christopher_G — Tue, 09 Sep 2025 18:01:05 GMT

Hi @Tomlinsonlouisa

Welcome to the community.

That number isn't on our Numbers EE partners will call from list, so it definitely does sound suspicious, and likely a scam.

If you could fill in this Report a scam call form, a security team will look into it further.

Thank you.

Chris